PRIVACY POLICY

‍Effective Date: June 19, 2026

AAA Concrete Restoration & Waterproofing, Inc. ("AAA Concrete Restoration," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.aaaconcreterestoration.com , and interact with our services

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

·       Complete a contact form on our website

·       Request an estimate or consultation

·       Contact us by phone, email, text message, or other communication methods

·      Opt in to receive SMS/text messages

·       Subscribe to receive updates or marketing communications

The personal information we may collect includes:

·       Name

·       Email address

·       Phone number

·       Mailing or property address

·       Project details and service requests

·     Communication preferences and consent records

·       Any other information you choose to provide

Non-Personal Information

We may automatically collect certain information when you visit our website, including:

·       Browser type and version

·       IP address

·       Device type

·       Operating system

·       Pages viewed and time spent on the website

·       Date and time of visits

·       Referring website or source

2. How We Use Your Information

We may use the information we collect to:

·       Respond to inquiries and provide estimates for services

·       Communicate with you regarding projects, appointments, estimates, and service requests

·      Send SMS/text messages when you have provided consent

·       Improve our website, services, and customer experience

·       Analyze website traffic and user behavior through analytics tools

·       Personalize website content and advertising

·       Send marketing communications and advertisements through platforms such as Google Ads and Meta Ads

·       Maintain records of your communication preferences and consent

·       Comply with legal obligations and enforce our policies

3. Sharing Your Information

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.

All other categories of personal information described in this Privacy Policy exclude SMS/text messaging originator opt-in data and consent. SMS/text messaging opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

We may share your information with trusted third-party service providers who assist us with:

·       Website hosting and maintenance

·       Marketing and advertising services (including Google Ads and Meta Ads)

·       Analytics and website performance tracking (including Google Analytics and Google Search Console)

·       Customer relationship management and communications

·       Customer support, appointment scheduling, and service fulfillment

These service providers are authorized to use your information only as necessary to perform services on our behalf and are required to maintain the confidentiality and security of your information.

We may also disclose information when required by law or when necessary to protect our legal rights, safety, or property.

4.SMS/Text Messaging Program

How Users Opt In

You may opt in to receive SMS/text messages from AAA Concrete Restoration by:

  • Entering your mobile phone number into a website form that includes an SMS consent disclosure and selecting the applicable consent checkbox

  • Requesting text-message communications during a phone call, in person, or through another direct interaction with us

  • Initiating a text-message conversation with us

  • Providing your express consent through another clearly disclosed opt-in method

By opting in, you authorize AAA Concrete Restoration to send text messages to the mobile phone number you provide. Messages may include responses to inquiries, estimate and appointment information, service updates, project communications, customer-support messages, and, when separately authorized, promotional or marketing communications.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies depending on your interactions with us, the services you request, and the status of your project or appointment. You may receive recurring messages when necessary to respond to your inquiry, coordinate an estimate or service, provide project updates, or deliver communications you requested.

Message and Data Rates

Message and data rates may apply according to the terms of your mobile service provider. Mobile carriers are not responsible for delayed or undelivered messages.

Opting Out

You may opt out of SMS/text messages at any time by replying STOP to any message you receive from us. After submitting an opt-out request, you may receive one final message confirming that you have been unsubscribed.

You may reply HELP for assistance or contact us using the information provided in the “Contact Us” section below.

Opting out of SMS/text messages will not prevent us from communicating with you through other methods when permitted, such as email or telephone.

5. Your Privacy Rights

Depending on your state of residence, including California residents under the California Consumer Privacy Act (CCPA), you may have the following rights:

·       The right to know what personal information we collect

·       The right to request access to your personal information

·       The right to request correction of inaccurate information

·       The right to request deletion of your personal information

·       The right to opt out of certain uses of your personal information where applicable

·       The right to non-discrimination for exercising your privacy rights

To submit a privacy-related request, please contact us using the information listed below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support advertising efforts.

You may choose to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the website after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have questions about this Privacy Policy our SMS/text messaging program, or our privacy practices, please contact us:

AAA Concrete Restoration & Waterproofing, Inc.

10950 NW 138th Street, Suite 8
Hialeah Gardens, FL 33018

Email: bobby@aaaconcreterestoration.com

Direct: (954) 464-6565
Office: (786) 907-4115

Website: https://www.aaaconcreterestoration.com

By using our website and services, you consent to the terms of this Privacy Policy.